BV SMS Extension with SuiteCRM

SMS Extension Overview:

Developed by Brainvire, the SMS Extension enables your business to communicate with clients using text message. You can integrate any SMS gateway to send or receive SMS in SuiteCRM. Gateway configuration available for SMS is Twilio, Plivo and Nexmo. If you use a different gateway, you can pass all details in the admin configuration along with the API URL to begin using this add-on. Integrating SMS functionality into SuiteCRM enhances communication capabilities and enables users to engage with customers more effectively. Text messages have an increased response rate. This connectivity allows you to enrich customer satisfaction and improve business efficiency. You can reach hundreds of customers with your text message in just a single click! This is the best way to notify your customers about your services or other updates. One of the key features of SuiteCRM is its ability to integrate with various communication channels, including SMS.

SMS Extension- Key Features.

1. Send SMS: Send text messages directly from SuiteCRM to contacts, leads, or any other module records.
2. Receive SMS: Receive incoming text messages and view them within SuiteCRM.
3. Template Management: Create and manage message templates for quick and easy messaging.
4. Scheduled Messages: Schedule SMS messages to be sent at a specific date and time.
5. SMS Campaigns: Create and manage SMS campaigns to send bulk messages to targeted audiences.
6. Integration: Seamlessly integrates with SuiteCRM modules for enhanced communication and workflow automation.

Getting started

• Introduction
• Installation Steps
• User Guide
• FAQ
• Inbound Webhook Settings