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Display Namejonnie00
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Member SinceMarch 3rd, 2018
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Last SeenFebruary 5th, 2025
jonnie00 does not have any add-ons for sale.
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Support February 5th, 2025 @ 10:15 am
Thanks Max, I will cancel the subscription until you have a fix.
Regards,
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Support February 4th, 2025 @ 10:38 am
Hi Max,
This is a completely new instance of Suite as we are now running Suite 8.7.1. We did not migrate the old instance so I don't think this is the issue. When you click validate licence, nothing happens.
Regards,
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Support February 3rd, 2025 @ 11:36 am
Hi Max,
Apologies for the delay in responding. I'm actually having issues installing the module. Are you able to jump on a call and resolve?
Many thanks
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Support December 9th, 2024 @ 9:41 am
Yes, please send me the updated package by email.
Many thanks
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Support December 1st, 2024 @ 12:14 pm
Good afternoon,
The package showing in my account under purhcases for download is called 'GoogleAuthenticator_OT.zip' and was last updated on the 7th March 2024.
Where do I find the latest package (Suite8.7_OT)
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Support November 21st, 2024 @ 3:40 pm
Thank you. I look forward to hearing from you on this as soon as possible.
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Support March 20th, 2023 @ 2:03 pm
Please let me know when will be available to connect via Zoom. Many thanks
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Support March 20th, 2023 @ 1:25 pm
Thank you. I will send a ZOOM link. Are you available now to connect? Please confirm
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Support March 20th, 2023 @ 1:16 pm
Hi, Thank you for your reply. We do not use Skype, can provide me with your email address and I will send a zoom link or Teams. When are you available to join a call?
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Support February 9th, 2023 @ 12:39 pm
A huge thank you to Dell and the team for resolving this issue!. The plugin works perfectly. The problem was caused by a different customised plugin.
Faultless customer service and support. A great example of how to do it right! I would definitely recommend Urdhva Tech.
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Support January 11th, 2023 @ 12:38 pm
Please ignore. The issue is actually resolved. Thank you for your support.
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Support January 11th, 2023 @ 12:36 pm
We have already conducted a 'Repair and Rebuild' and it has not resolved the issue. Please advise
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Support December 30th, 2022 @ 3:24 pm
No response form developer (concerning) but I see you have updated the page to include versions up to 7.13.
I will report back with any issues for other purchasers
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Support December 14th, 2022 @ 8:29 pm
Is this plugin still supported?
Please can I have a response? Many thanks
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Support December 14th, 2022 @ 8:27 pm
Hi, Thanks for your response. We are running version 7.12.7
Ctrl + Click still does not allow you to remove the device, (there is no cross present, just the nae given to the device.
I do not have cookies disabled in either google chrome or Edge.
Please advise. Many thanks
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Support November 8th, 2021 @ 9:32 pm
Hi @caseylite, Yes, clear the cache folder and rebuild JS language files from the Admin > repair.
Hope this helps.
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Support March 8th, 2021 @ 9:25 am
Please can I have some support on this connection issue?
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March 26th, 2019 @ 9:57 am
After a couple of technical changes needed to our system Mehul solved our problem! Fantastic support from this company, working over the weekend to support us. This is a great addition to our system. Thanks to the team @ Dreamertechs! Highly recommended. View Add-on
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February 9th, 2023 @ 12:45 pm
Dell from Urdhva Tech quickly jumped on a call following my support request and diligently worked to firstly isolate where the issue was and then corrected the issue in the code from a different plugin. I cannot recommend Urdhva Tech highly enough. Superb service and a great product edition to help sort & categorise records. Great work and thank you!! View Add-on
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7.10.18
jonnie00 has not created any Wanted Add-ons.