Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.
#5605 - Is this compatible with SuiteCRM 8.7.1?
Hi,
Please can you confirm that this is compatible with version 8.7.1?
Many thanks,
Jonathan
Cam Russell
3 weeks ago
Hi Jonathan,
Should be. Are you experiencing any connection issues?
Regards, Max
2 weeks ago
Hi Max,
Apologies for the delay in responding. I'm actually having issues installing the module. Are you able to jump on a call and resolve?
Many thanks
2 weeks ago
The issue is that the licence will not validate.
2 weeks ago
I see that you switched from the server-side synchronization to the plugin. So you might need to delete module for the server-side solution and install this one mentioned on multi-user plugin doc page. https://gmdownlods.s3.amazonaws.com/suitecrm/gmsync_latest.zip https://store.suitecrm.com/docs/grinmark-outlook-365-addin-for-suitecrm/multi-user-installation Please let me know if you have issues with this module.
Regards, Max
2 weeks ago
Hi Max,
This is a completely new instance of Suite as we are now running Suite 8.7.1. We did not migrate the old instance so I don't think this is the issue. When you click validate licence, nothing happens.
Regards,
2 weeks ago
Thanks for the details. We've managed to reproduce the issue and are working on the fix. It may take a while. I'll keep you posted.
Regards, Max
2 weeks ago
Thanks Max, I will cancel the subscription until you have a fix.
Regards,