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• ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  Support February 13th, 2024 @ 2:11 pm
  

  

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• ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  Support February 13th, 2024 @ 2:11 pm
  

  

  View Comment
  
  
• ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  Support February 13th, 2024 @ 2:11 pm
  

  Good afternoon Mien Trung.

  We tried adding the conditions you recommended, but it doesn't work.

  We attach the screenshots.

  We are waiting for you

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• ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  Support February 12th, 2024 @ 2:49 pm
  

  

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• ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  Support February 12th, 2024 @ 2:49 pm
  

  

  View Comment
  
  
• ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  Support February 8th, 2024 @ 2:27 pm
  

  Good evening of course!

  I have attached 2 screenshots: 1) Subpanel settings 2) What we actually see in the form. (nothing changes)

  We are waiting for you

  Best regards

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• ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  Support February 3rd, 2024 @ 4:43 pm
  

  Versione 7.12.4 Sugar Versione 6.5.25 (Versione 344)

  Module "clienti", subpanel "lead"

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• Select signe type sms

  Support November 7th, 2023 @ 2:42 am
  

  good evening, is there any news regarding this function? this is the use of digital signature with O.T.P. sent via Docusign SMS

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• Docusigne UniversalSignaturePen_OpenTrust_Hash_TSP

  Support April 28th, 2023 @ 6:19 am
  

  hi, certainly send me the skipe contact

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• Docusigne UniversalSignaturePen_OpenTrust_Hash_TSP

  Support April 12th, 2023 @ 9:31 am
  

  Good morning. Some news regarding the question

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• Docusigne UniversalSignaturePen_OpenTrust_Hash_TSP

  Support April 12th, 2023 @ 9:30 am
  

  Good morning. Some news regarding the question

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• Select signe type sms

  Support April 3rd, 2023 @ 12:45 pm
  

  Good evening, but in this way the form is completely useless for us

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• Docusigne retirive template error in Production

  Support March 28th, 2023 @ 6:52 am
  

  

  how can i point to the correct account via docusigne integration?

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• Docusigne retirive template error in Production

  Support March 28th, 2023 @ 6:47 am
  

  hi, i have open a tiket on docusigne site,

  Case Number: 11390764

  Hello,

  Thank you for contacting DocuSign Developer Support. My name is Andy and I recently received this case to work with you on this question.

  Checking the logs, the user does have membership on 2 eSignature accounts and is making calls against one of the accounts that is a personal (single user) account rather than the account that seems to be a corporate account. Your integration would need to select the correct account to make the API calls against and if they use the other account, they would likely not receive this error. If there is a place within the integration to specify an account ID, you can try specifying the other account ID

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