Highlevel Overview

Sending workflow emails and drip campaigns from generic email addresses to your potential or existing customers can make them feel bombarded with too many marketing emails. Plus, they don’t feel special when they are part of your mass campaign messages. Alternatively, emails sent from personal email addresses provide more value and help to build trust with customers.

This is exactly why the development team at Cyborg Solution created the Email FROM Masquerader in Workflow add-on so you can change the “from” sender email address in your SuiteCRM Workflows for improved name recognition with customers and response rates.

Key Product Features

• Masquerade emails sent from Workflow SendEmail Action
• Masquerade option for Assigned Record Email and Workflow Assigned User Email
• No changes to System Email Address
• Easy install and usage

Why FROM name and email is important

You need to choose a name or title that will be recognizable to your customers. Often your company name and generic email addresses like [email protected] or [email protected] do not appeal to customers. Thus with this plugin, admins can easily streamline the triggered emails from Workflow to use the same and relevant agent’s email address.

To learn more about this solution, go to Email FROM Masquerader in Workflow or search for "email campaign."