Workflow Task Engine

What version from which store you purchased? There was already a similar issue about license validation few weeks ago.

do you have access to your running config? Please check, if there is a valid suite version entry given. There should be something like that: 'suitecrm_version' => '7.7.6',

Sugar_version is wrong! It mist be called suitecrm_version. Usually its an update bug done by switching to suite

thanks Jason! Does it work now for you?

Works Now, I added it to the config file. It was a clean install of the latest SuiteCRM downloaded yesterday @ v7.7.6 (according to the about), I purchased the v7.7.5 Security Suite Module Full ver as well and it validated correctly. After adding 'suitecrm_version' => '7.7.6', directly under the sugar_version and it validated this time successfully!

I looked in the config table in SQL and it states the following:

|sugar_version | 6.5.24

Im posting the suitecrm config as well (again, clean install, installed security suite then the workflow. ) :

<?php // created: 2016-10-31 18:20:45 $sugar_config = array ( 'admin_access_control' => false, 'admin_export_only' => false, 'cache_dir' => 'cache/', 'calculate_response_time' => true, 'calendar' => array ( 'default_view' => 'week', 'show_calls_by_default' => true, 'show_tasks_by_default' => true, 'show_completed_by_default' => true, 'editview_width' => 990, 'editview_height' => 485, 'day_timestep' => 15, 'week_timestep' => 30, 'items_draggable' => true, 'items_resizable' => true, 'enable_repeat' => true, 'max_repeat_count' => 1000, ), 'chartEngine' => 'Jit', 'common_ml_dir' => '', 'create_default_user' => false, 'cron' => array ( 'max_cron_jobs' => 10, 'max_cron_runtime' => 30, 'min_cron_interval' => 30, ), 'currency' => '', 'dashlet_display_row_options' => array ( 0 => '1', 1 => '3', 2 => '5', 3 => '10', ), 'date_formats' => array ( 'Y-m-d' => '2010-12-23', 'm-d-Y' => '12-23-2010', 'd-m-Y' => '23-12-2010', 'Y/m/d' => '2010/12/23', 'm/d/Y' => '12/23/2010', 'd/m/Y' => '23/12/2010', 'Y.m.d' => '2010.12.23', 'd.m.Y' => '23.12.2010', 'm.d.Y' => '12.23.2010', ), 'datef' => 'm/d/Y', 'dbconfig' => array ( 'db_host_name' => 'hostnamexxx', 'db_host_instance' => '', 'db_user_name' => 'xxxxxx', 'db_password' => 'xxxxxxx', 'db_name' => 'SuiteCRM', 'db_type' => 'mssql', 'db_port' => '', 'db_manager' => 'SqlsrvManager', ), 'dbconfigoption' => array ( 'persistent' => true, 'autofree' => false, 'debug' => 0, 'ssl' => false, ), 'default_action' => 'index', 'default_charset' => 'UTF-8', 'default_currencies' => array ( 'AUD' => array ( 'name' => 'Australian Dollars', 'iso4217' => 'AUD', 'symbol' => '$', ), 'BRL' => array ( 'name' => 'Brazilian Reais', 'iso4217' => 'BRL', 'symbol' => 'R$', ), 'GBP' => array ( 'name' => 'British Pounds', 'iso4217' => 'GBP', 'symbol' => '£', ), 'CAD' => array ( 'name' => 'Canadian Dollars', 'iso4217' => 'CAD', 'symbol' => '$', ), 'CNY' => array ( 'name' => 'Chinese Yuan', 'iso4217' => 'CNY', 'symbol' => '￥', ), 'EUR' => array ( 'name' => 'Euro', 'iso4217' => 'EUR', 'symbol' => '€', ), 'HKD' => array ( 'name' => 'Hong Kong Dollars', 'iso4217' => 'HKD', 'symbol' => '$', ), 'INR' => array ( 'name' => 'Indian Rupees', 'iso4217' => 'INR', 'symbol' => '₨', ), 'KRW' => array ( 'name' => 'Korean Won', 'iso4217' => 'KRW', 'symbol' => '₩', ), 'YEN' => array ( 'name' => 'Japanese Yen', 'iso4217' => 'JPY', 'symbol' => '¥', ), 'MXM' => array ( 'name' => 'Mexican Pesos', 'iso4217' => 'MXM', 'symbol' => '$', ), 'SGD' => array ( 'name' => 'Singaporean Dollars', 'iso4217' => 'SGD', 'symbol' => '$', ), 'CHF' => array ( 'name' => 'Swiss Franc', 'iso4217' => 'CHF', 'symbol' => 'SFr.', ), 'THB' => array ( 'name' => 'Thai Baht', 'iso4217' => 'THB', 'symbol' => '฿', ), 'USD' => array ( 'name' => 'US Dollars', 'iso4217' => 'USD', 'symbol' => '$', ), ), 'default_currency_iso4217' => 'USD', 'default_currency_name' => 'US Dollars', 'default_currency_significant_digits' => 2, 'default_currency_symbol' => '$', 'default_date_format' => 'm/d/Y', 'default_decimal_seperator' => '.', 'default_email_charset' => 'UTF-8', 'default_email_client' => 'sugar', 'default_email_editor' => 'html', 'default_export_charset' => 'UTF-8', 'default_language' => 'en_us', 'default_locale_name_format' => 's f l', 'default_max_tabs' => '7', 'default_module' => 'Home', 'default_navigation_paradigm' => 'gm', 'default_number_grouping_seperator' => ',', 'default_password' => '', 'default_permissions' => array ( 'dir_mode' => 1528, 'file_mode' => 493, 'user' => '', 'group' => '', ), 'default_subpanel_links' => false, 'default_subpanel_tabs' => true, 'default_swap_last_viewed' => false, 'default_swap_shortcuts' => false, 'default_theme' => 'SuiteP', 'default_time_format' => 'h:ia', 'default_user_is_admin' => false, 'default_user_name' => '', 'demoData' => 'no', 'disable_convert_lead' => false, 'disable_export' => false, 'disable_persistent_connections' => 'false', 'display_email_template_variable_chooser' => false, 'display_inbound_email_buttons' => false, 'dump_slow_queries' => false, 'email_address_separator' => ',', 'email_default_client' => 'sugar', 'email_default_delete_attachments' => true, 'email_default_editor' => 'html', 'enable_line_editing_detail' => true, 'enable_line_editing_list' => true, 'export_delimiter' => ',', 'export_excel_compatible' => false, 'hide_subpanels' => true, 'history_max_viewed' => 50, 'host_name' => 'csoweb1', 'import_max_execution_time' => 3600, 'import_max_records_per_file' => 100, 'import_max_records_total_limit' => '', 'installer_locked' => true, 'jobs' => array ( 'min_retry_interval' => 30, 'max_retries' => 5, 'timeout' => 86400, ), 'js_custom_version' => '', 'js_lang_version' => 1, 'languages' => array ( 'en_us' => 'English (US)', ), 'large_scale_test' => false, 'lead_conv_activity_opt' => 'donothing', 'list_max_entries_per_page' => 20, 'list_max_entries_per_subpanel' => 10, 'lock_default_user_name' => false, 'lock_homepage' => false, 'lock_subpanels' => false, 'log_dir' => '.', 'log_file' => 'suitecrm.log', 'log_memory_usage' => false, 'logger' => array ( 'level' => 'fatal', 'file' => array ( 'ext' => '.log', 'name' => 'suitecrm', 'dateFormat' => '%c', 'maxSize' => '10MB', 'maxLogs' => 10, 'suffix' => '', ), ), 'max_dashlets_homepage' => '15', 'name_formats' => array ( 's f l' => 's f l', 'f l' => 'f l', 's l' => 's l', 'l, s f' => 'l, s f', 'l, f' => 'l, f', 's l, f' => 's l, f', 'l s f' => 'l s f', 'l f s' => 'l f s', ), 'passwordsetting' => array ( 'SystemGeneratedPasswordON' => '', 'generatepasswordtmpl' => '', 'lostpasswordtmpl' => '', 'forgotpasswordON' => false, 'linkexpiration' => '1', 'linkexpirationtime' => '30', 'linkexpirationtype' => '1', 'systexpiration' => '0', 'systexpirationtime' => '', 'systexpirationtype' => '0', 'systexpirationlogin' => '', ), 'portal_view' => 'single_user', 'require_accounts' => true, 'resource_management' => array ( 'special_query_limit' => 50000, 'special_query_modules' => array ( 0 => 'Reports', 1 => 'Export', 2 => 'Import', 3 => 'Administration', 4 => 'Sync', ), 'default_limit' => 1000, ), 'rss_cache_time' => '10800', 'save_query' => 'all', 'search_wildcard_char' => '%', 'search_wildcard_infront' => false, 'session_dir' => '', 'showDetailData' => true, 'showThemePicker' => true, 'site_url' => 'http://csoweb1/SuiteCrm', 'slow_query_time_msec' => '100', 'sugar_version' => '7.7.6', 'sugarbeet' => 0, 'time_formats' => array ( 'H:i' => '23:00', 'h:ia' => '11:00pm', 'h:iA' => '11:00PM', 'h:i a' => '11:00 pm', 'h:i A' => '11:00 PM', 'H.i' => '23.00', 'h.ia' => '11.00pm', 'h.iA' => '11.00PM', 'h.i a' => '11.00 pm', 'h.i A' => '11.00 PM', ), 'timef' => 'H:i', 'tmp_dir' => 'cache/xml/', 'tracker_max_display_length' => 15, 'translation_string_prefix' => false, 'unique_key' => 'e35e52e59389bbf3496d8cc01d49b519', 'upload_badext' => array ( 0 => 'php', 1 => 'php3', 2 => 'php4', 3 => 'php5', 4 => 'pl', 5 => 'cgi', 6 => 'py', 7 => 'asp', 8 => 'cfm', 9 => 'js', 10 => 'vbs', 11 => 'html', 12 => 'htm', 13 => 'phtml', ), 'upload_dir' => 'upload/', 'upload_maxsize' => 30000000, 'use_common_ml_dir' => false, 'use_real_names' => true, 'vcal_time' => '2', 'verify_client_ip' => true, );