by Variance InfoTech Pvt Ltd

Timer Tracker helps users manage time spent on each activity within SuiteCRM. It integrates seamlessly with Billing (both Invoice & Quotes) to make generating billing based on hours accrued for customers a breeze.

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#5602 - Inconsistencies in service rate calculation

In Progress Bug? created by qwerty about a month ago

Config: Version 7.14.2 Sugar Version 6.5.25 (Build 344)

PHP 8.2

Timekeeping v8.0 7.14

BUG: Can you please explain/address the inconsistencies in service rate calculation? When adding time entries in: 1. Quotes/Invoices (see invoices.png) 2. In the Admin>TimeKeeping>Reports (see admin.png)

The service rate is set to 60 eur per hour.

  1. ilie member avatar

    qwerty

    about a month ago

    Invoices.png admin.png

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    about a month ago

    Hello,

    Apologies for the problem you're facing.

    Is it possible for you to share your CRM Login Credentials and Server Details which we can connect through Filezilla? If yes then please share with us on "[email protected]". So we'll check it from our end and you will get quick solution.

    Regards,
    Variance Infotech PVT LTD

    • ilie member avatar

      qwerty

      2 weeks ago

      Hello,

      It's a local install in a vm

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 weeks ago

    Hello,

    Possible to give us VM Access?

    Regards,
    Variance Infotech PVT LTD

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