by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#4768 - PHP Fatal error: Uncaught Error: Class 'UT_Tagme' not found in /var/www/crm-dev/crm/cache/smarty/templates_c/%%2F^2FB^2FB9FF48%%SearchForm_advanced.tpl.php:118

Closed Bug? created by Ertan Gencer Verified Purchase a year ago

Hello,

I am getting following error on any target/contact deletion.

PHP Fatal error: Uncaught Error: Class 'UT_Tagme' not found in /var/www/crm-dev/crm/cache/smarty/templates_c/%%2F^2FB^2FB9FF48%%SearchForm_advanced.tpl.php:118 Stack trace:

0 /var/www/crm-dev/crm/vendor/smarty/smarty/libs/Smarty.class.php(1269): include()

1 /var/www/crm-dev/crm/include/Sugar_Smarty.php(151): Smarty->fetch()

2 /var/www/crm-dev/crm/include/TemplateHandler/TemplateHandler.php(365): Sugar_Smarty->fetch()

3 /var/www/crm-dev/crm/include/SearchForm/SearchForm2.php(309): TemplateHandler->displayTemplate()

4 /var/www/crm-dev/crm/include/MVC/View/views/view.list.php(368): SearchForm->display()

5 /var/www/crm-dev/crm/include/MVC/View/views/view.list.php(274): ViewList->processSearchForm()

6 /var/www/crm-dev/crm/include/MVC/View/views/view.list.php(391): ViewList->listViewProcess()

7 /var/www/crm-dev/crm/include/MVC/View/SugarView.php(210): ViewList->display()

8 /var/www/crm-dev/crm/include/MVC/Controller/SugarController.php(432): SugarView->process()

9 /var/www/crm-dev/crm/include/MVC/Controller/SugarControlle in /var/www/crm-dev/crm/cache/smarty/templates_c/%%2F^2FB^2FB9FF48%%SearchForm_advanced.tpl.php on line 118

Configuration: ubuntu 20.04 8 core , 16 GB RAM 256mb php_memory_limit CRM Version 7.12.4 Total DB 14 GiB

Grateful for any ideas & help Thanks a lot

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    a year ago

    Hello,

    Thanks for using our add-on. Have you deleted any fields from the Targets/Contacts module? Also can you delete this file > cache/smarty/templates_c/%%2F^2FB^2FB9FF48%%SearchForm_advanced.tpl.php and then do "Repair & Rebuild" from admin.

    If you still get the same error then we can connect on Skype. Our Skype id: urdhvatech

    Thanks & Regards, Team Urdhva Tech.

  2. dursun.tosun member avatar

    Ertan Gencer Verified Purchase

    a year ago

    Hi, I deleted the "cache/smarty/" directory the and run "repair" After that I could delete some targets... And tried to delete more target and same error occured.

  3. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    a year ago

    Hello,

    We have sent you an email with the attachment. Please perform the steps mentioned into an email. Let us know if that resolved the issue or not.

    Thanks & Regards, Team Urdhva Tech.

  4. dursun.tosun member avatar

    Ertan Gencer Verified Purchase

    a year ago

    its worked, thanks a lot.

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