by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#2961 - TagMe Configuration doesn't work.

Closed Bug? created by satinalma 4 years ago

I'm using SuiteCRM latest version which is 7.11.15. I also verified license. When i try to set "TagMe Configuration", it shows me license page. Screenshot_1.png

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hi, Thank you for using our add-on. Can you try, Admin -> Quick repair -> Quick repair and rebuild? If any queries appear at the bottom of the page, Kindly execute it. If that doesn't work it seems to be a file permission issues. Can you set the correct file permissions and ownership to the folder modules/ut_tagme ? Or you can get in touch with us over skype for instance solution. our skype id is: urdhvatech

    Thanks & Regards, Team Urdhva Tech

    • satinalma member avatar

      satinalma

      4 years ago

      I did all your suggestion but same result. Do you have any other remote support? I dont have skype.

    • satinalma member avatar

      satinalma

      4 years ago

      My license is ok but no result.

      Screenshot_1.png

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello,

    Then we can connect on the AnyDesk or TeamViewer. You can send us the credentials on the [email protected]

    Thanks & Regards, Team Urdhva Tech.

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      4 years ago

      Wanted to followup. Do send us an email when you are available, We can connect via AnyDesk, TeamViewer or Zoom.

      Thanks & Regards, Team Urdhva Tech

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      4 years ago

      The issue was, If LDAP is enabled, SuiteCRM by passed the after_login hook in that case. We have fixed and provided the modified package. So closing the case.

      Thanks & Regards, Team Urdhva Tech

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