by TechEsperto Solutions Pvt Ltd

Getting full control over business productivity with the help of SuiteCRM Twilio SMS Service Plugin which makes easiest to send bulk messages at a time, Configure your workflow at your conditions, Immediate notifications & Scheduler for unreachable messages

Free 30 day trial
Try it Now

#5485 - Send SMS missing from module’s Detail and ListView

Open Bug? created by 2 months ago

I have installed the plugin on SuiteCRM Version 8.5.1 running on Ubuntu 22.04 and running Apache and PHP PHP 8.1.2. I have configured the Twilio API credentials on SuiteCRM and a Webhook on Twilio. I can receive SMS sent to the Twilio number on SuiteCRM but I don't have the option to reply. The SMS does not show the sender mobile number.

I used the Repair and Rebuild feature after installing the plugin. However, I don't see the option to send Bulk SMS in the Accounts/Contacts/Cases/Leads/Meetings/Calls modules. See attached screenshots.

  1. tactionsoftware member avatar

    TechEsperto Solutions Pvt Ltd Provider

    2 months ago

    Hi, I will check and update you asap.

  2. Sudhir member avatar

    2 months ago

    I have installed the plugin on another instance of SuiteCRM 8.6.1 running Apache and PHP 8.2

    I have a similar problem where the Bulk SMS feature isn't displayed in the Accounts/Contacts/Cases/Leads/Meetings/Calls modules.

    Looking at the Apache error log, I see messages related to an undefined array key in the Twilio plugin config file. See below. Please let us know if you're able to fix this problem

    [Tue Sep 24 13:20:28.731281 2024] [php:warn] [pid 797] [client ::41638] PHP Warning:  Undefined array key "phone_mobile" in /var/www/html/public/legacy/custom/modules/Administration/tac_twilio_config.php on line 72, referer: https:///legacy/index.php?module=Administration&action=tac_twilio_config
    
    [Tue Sep 24 13:20:28.731291 2024] [php:warn] [pid 797] [client ::41638] PHP Warning:  Undefined array key "phone_mobile_c" in /var/www/html/public/legacy/custom/modules/Administration/tac_twilio_config.php on line 72, referer: https:///legacy/index.php?module=Administration&action=tac_twilio_config
    
    [Tue Sep 24 13:20:28.731403 2024] [php:warn] [pid 797] [client :41638] PHP Warning:  Undefined array key "phone_alternate" in /var/www/html/public/legacy/custom/modules/Administration/tac_twilio_config.php on line 72, referer: https:///legacy/index.php?module=Administration&action=tac_twilio_config
    
    
  3. Sudhir member avatar

    2 months ago

    [Tue Sep 24 13:20:28.731281 2024] [php:warn] [pid 797] [client ::41638] PHP Warning: Undefined array key "phone_mobile" in /var/www/html/public/legacy/custom/modules/Administration/tac_twilio_config.php on line 72, referer: https:///legacy/index.php?module=Administration&action=tac_twilio_config

    [Tue Sep 24 13:20:28.731291 2024] [php:warn] [pid 797] [client ::41638] PHP Warning: Undefined array key "phone_mobile_c" in /var/www/html/public/legacy/custom/modules/Administration/tac_twilio_config.php on line 72, referer: https:///legacy/index.php?module=Administration&action=tac_twilio_config

    [Tue Sep 24 13:20:28.731403 2024] [php:warn] [pid 797] [client :41638] PHP Warning: Undefined array key "phone_alternate" in /var/www/html/public/legacy/custom/modules/Administration/tac_twilio_config.php on line 72, referer: https:///legacy/index.php?module=Administration&action=tac_twilio_config

  4. tactionsoftware member avatar

    TechEsperto Solutions Pvt Ltd Provider

    2 months ago

    Yes We will fix this issue.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...