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#372 - URGENT-Security Suite Not working properly in 7.8.3
When we upgraded to 7.8.3 from 7.4, the search functionality changed from text field to a filter button. Since we have upgraded, the security suite plugin is causing the search to partially revert back to the old way. So we have textboxes and the filter button, but the filter button doesnt work. Please advise!
7 years ago
Can you attach a screenshot of what you are seeing in the comments here or email them to [email protected], please?
Thank you! -Jason
7 years ago
I emailed it
7 years ago
Thanks for that. I suggest doing the following:
If that loads as expected then add back in the fields as you had it in Studio for the search view. It should then work going forward. I doubt that the upgrade handled these custom layouts correctly. However, it should work once the layouts are reset.
Let me know how this goes.
7 years ago
If i uninstall the entire plugin, the search fields go back to normal. When I reinstall they are messed up again. Would that behavior still point to the searchdefs needing to change?
7 years ago
Yes because the /custom/modules/Accounts/metadata directory would still contain those sub-directories. Renaming those sub-directories and then doing a repair/rebuild should do the trick.
7 years ago
I renamed searchdefs.php and searchdefs.php.suback.php to _old. Ran the repair rebuild, rebuild relationships, and repair roles. The screen still appears the same, and the files in the folder were not changed
7 years ago
How do I get the newest version of this plugin we are a few versions behind, and I think this might be the culprit
7 years ago
Can you give me until Monday to bring all the recent SecuritySuite changes back to the 7.8.3 version that you are on?
7 years ago
That is fine
7 years ago
After uninstalling, and reinstalling the newest version of the plugin, the site works. Thanks for all of your help
7 years ago
Wow! Sorry that I didn't think of that possibility, but happy that you are all set now.
7 years ago
This ticket can be closed