Sapiens.BI PRO - Analytic Reporting

by sapiens.bi

Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#4478 - Font downloading failed. Please check module directory write permissions and try again.

Open Installation created by ahmadabdullahkhanpm 2 years ago

Hi,

I have setup the permissions for the directory but it still trowing the same error. Any help will be appreciated.

Thanks

  1. sapiens-bi member avatar

    sapiens.bi Provider

    2 years ago

    Thank you for contacting us! Regarding the fonts. The error sometimes occurs with connectivity problems (firewall or bad connection etc) or some filesystem permissions - might be the webclient has insufficient permissions to write the files in the necessary folder.

    If you do not wish to tinker with the permissions you can also add this manually. We have emailed you the access to fonts file and instructions to upload.

    Please let us know in case you haven't received the e-mail.

    Best Regards, IT Sapiens Team

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  • Supported Versions
  • 7.0.0 to 8.6.1
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