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#5488 - After installing in SuiteCRM 8.6.2 I get the error "Error occurred while retrieving records"

Open Bug? created by benc Verified Purchase 2 months ago

After installing in SuiteCRM 8.6.2 I get the error "Error occurred while retrieving records". It says installed. The license validates but when accessing the module I get this error also.

Any ideas?

  1. sapiens-bi member avatar

    sapiens.bi Provider

    2 months ago

    Hello Ben,

    Thank you for contacting us! We have just emailed you the update that should fix the issue you have described. Kindly please check you mail from [email protected].

    Let us know if all is OK now and feel free to contact us for any further questions or help!

    Best Regards, Eva

  2. benc member avatar

    benc Verified Purchase

    2 months ago

    Thanks!

    That initially didn't work however when uninstalling and reinstalling with the new version it fixed it, however when going back to the page 5 minutes later the error returned? Do you have any further ideas what could be causing this.

    Ben

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