by sapiens.bi

Dynamic Reports and Interactive Charts. A powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is very user-friendly, no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports that are ready to be used on day one.

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#49 - Problem with personnal module

Closed General Question created by jmouton Verified Purchase 8 years ago

hello

I don't can use my personnal module on the report . it is impossible?? It's VERY IMPORTANT for us ! I have a bug on the report for the quotes module. i don't have list of field for choice

thanks for your help

Julien

  1. jmouton member avatar

    jmouton Verified Purchase

    8 years ago

    Our use : send report about our customers non- native modules

    The shipment is made only to users?

    • sapiens-bi member avatar

      sapiens.bi Provider

      8 years ago

      Hello Julien,

      With Module Builder you should be able to add custom modules (created by your own). In order to be able to help you solving the issue, we need to take a look at your system. SSH or FTP (files+db + SuiteCRM admin access would be the best, but can also try via TeamViewer). Important! Please do not share access details in here - as this has public access, Can you please send the access details to [email protected]

      Best Regards, IT Sapiens Team

    • sapiens-bi member avatar

      sapiens.bi Provider

      8 years ago

      Sorry, we didn't fully understand the question about "Our use : send report about our customers non- native modules The shipment is made only to users?"

      If you mean automatically scheduled reports via e-mail?

  2. jmouton member avatar

    jmouton Verified Purchase

    8 years ago

    Yes send the report by mail to customers. but once, no way recursive

    From what country you're? for hourly decallage

    • sapiens-bi member avatar

      sapiens.bi Provider

      8 years ago

      We are from Latvia. If you would like to send report via e-mail only once, you can either copy-paste link inside of the e-mail or you can Save report as Excel/ PDF and/or PNG to your computer and then load as attachment to your e-mail.

      The e-mail scheduling directly from Analytic Reporting Tool works only for regular recurring e-mail sending currently.

      Best Regards, IT Sapiens Team

  3. jmouton member avatar

    jmouton Verified Purchase

    8 years ago

    Ok for temviewer, when it is possible for you ?

    I do not see at all or I can recover my data modules made ​​in ModuleBuilder ...

    See you soon

    Julian

  4. jmouton member avatar

    jmouton Verified Purchase

    8 years ago

    ?

  5. sapiens-bi member avatar

    sapiens.bi Provider

    8 years ago

    Hello Julian, can we schedule the Team Viewer after 1 hour from now?

    BR, IT Sapiens Team

  6. jmouton member avatar

    jmouton Verified Purchase

    8 years ago

    Hello It is possible for you at 2 or 3 hour Pm? (French time )

    • sapiens-bi member avatar

      sapiens.bi Provider

      8 years ago

      Hello Julian, yes, let's start at 2 pm French time ;). The best if you could send your TeamViewer id + password to [email protected] as this chat is public and not recommended to share personal details.

      Thank you!

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