Recycle Bin

by Helfertech

Deleted a record by accident? Use Recycle Bin to undelete it.

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#5442 - no records show in recyle bin

Closed Bug? created by Verified Purchase 3 months ago

If i go into a module with no deleted recrods it tells me their are no deleted records but when i go into a module with deleted records I just get a blank screen

  1. tombruton member avatar

    Verified Purchase

    3 months ago

    I am on suite crm8 and using version 2.5 I see there is a suite version for 8 on 2.3 however that did not work either

  2. tombruton member avatar

    Verified Purchase

    3 months ago

    I have done some more investigsation and it looks like the issue is with renamed modules, modules that have not been renamed work fine

  3. tombruton member avatar

    Verified Purchase

    3 months ago

    further investigation shows that it is only one module that the recyle bin is having issues with, other modules I have renamed and it has still worked and also created 1 to many relationships and no issue

  4. saeed member avatar

    Helfertech Provider

    3 months ago

    Hi Tom,

    Thank you for bringing this issue to our attention. To help us resolve the problem with the Recycle Bin more quickly, could you please provide us with the name of the module that is experiencing the issue?

    Regards, Helfertech

  5. tombruton member avatar

    Verified Purchase

    3 months ago

    its the leads module that has the issue we have renamed to school leads

  6. saeed member avatar

    Helfertech Provider

    3 months ago

    Hi,

    Thank you for the information. We will proceed with testing and work on resolving the issue. We'll let you know as soon as it's resolved.

    Regards, Helfertech

  7. saeed member avatar

    Helfertech Provider

    2 months ago

    Hi,

    The new version of our plug-in (version 2.4) has been uploaded to the store. You can now install this latest version directly from the store. This update addresses the issue you were experiencing, and we’re confident it will enhance your experience.

    Please don't hesitate to reach out if you have any further questions or need assistance.

    Regards, Helfertech

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  • 7.0.0 to 8.6.1
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