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#2546 - Upload File Names causing an issue
I am having an issue when users upload a file with a non-standard character. If there is maybe an apostrophe in the file the upload works but I cannot retrieve the file until I rename the file in the folder and in the database.
Are there any plans to put some sort of file name mask or validation prior to uploading the file?
Thx
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Stephenmorton- Luis Landa
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- peterjakob
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- HMM Deutschland GmbH
4 years ago
Hello Peter Can you please share your CRM login details and link to the specific record where you have uploaded file with special characters that is not retrieved. You can email your details on [email protected] and we shall verify the issue.
Thank you.
4 years ago
Unfortunately I cannot grant access to our system due to nature of the data but I can tell you about our environment;
SuiteCRM 7.8.1 running under Linux.
If a user uploads a file called "TPO's Broker.xlsx" - it cannot be retrieved.
If I go to the folder the system and find the file and remove the apostrophe and then do the same in the database it will work.
"TPO's Broker.xlsx" - does not work "TPOs Broker.xlsx" -works
4 years ago
We have replied you on your email and sent you a file that will fix the file name issue. Please check your email for update.