Brainvire Infotech has created the Lead Scoring plugin for sales teams, helping SuiteCRM users score and rate leads based on specific conditions and all essential CRM data. This solution will help salespeople achieve their targets by focusing on leads that can truly help the business grow.
#5053 - Issue after installation
We are currently testing this plugin using "docker pull bitnami/suitecrm:7.12.8" image.
It appears the image is using PHP v8.0.27 not sure if the PHP version is causing the issue or not.
After installing it we cannot click on "LBL_MANAGE_LEADSCORING" & get the below message:-
suitecrm_1 | [16-Oct-2023 04:50:51 UTC] PHP Warning: Undefined array key "SugarOutfitters_LeadScoring" in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php on line 43 suitecrm_1 | [16-Oct-2023 04:50:51 UTC] PHP Fatal error: Uncaught Error: Non-static method SugarOutfitters_API::get_default_payload() cannot be called statically in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php:443 suitecrm_1 | Stack trace: suitecrm_1 | #0 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(181): SugarOutfitters_API::call() suitecrm_1 | #1 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(83): LeadScoringLicense::doValidate() suitecrm_1 | #2 /bitnami/suitecrm/modules/LeadScoring/controller.php(11): LeadScoringLicense::isValid() suitecrm_1 | #3 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(522): LeadScoringController->action_scoring_settings() suitecrm_1 | #4 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(491): SugarController->do_action() suitecrm_1 | #5 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(465): SugarController->handle_action() suitecrm_1 | #6 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(361): SugarController->process() suitecrm_1 | #7 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute() suitecrm_1 | #8 /bitnami/suitecrm/index.php(52): SugarApplication->execute() suitecrm_1 | #9 {main} suitecrm_1 | thrown in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php on line 443 suitecrm_1 | 172.31.27.215 - - [16/Oct/2023:04:50:50 +0000] "GET /index.php?module=LeadScoring&action=scoring_settings HTTP/1.1" 500 - suitecrm_1 | [16-Oct-2023 04:50:52 UTC] PHP Warning: Undefined array key "SugarOutfitters_LeadScoring" in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php on line 43 suitecrm_1 | [16-Oct-2023 04:50:52 UTC] PHP Fatal error: Uncaught Error: Non-static method SugarOutfitters_API::get_default_payload() cannot be called statically in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php:443 suitecrm_1 | Stack trace: suitecrm_1 | #0 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(181): SugarOutfitters_API::call() suitecrm_1 | #1 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(83): LeadScoringLicense::doValidate() suitecrm_1 | #2 /bitnami/suitecrm/modules/LeadScoring/controller.php(11): LeadScoringLicense::isValid() suitecrm_1 | #3 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(522): LeadScoringController->action_scoring_settings() suitecrm_1 | #4 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(491): SugarController->do_action() suitecrm_1 | #5 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(465): SugarController->handle_action() suitecrm_1 | #6 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(361): SugarController->process() suitecrm_1 | #7 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute() suitecrm_1 | #8 /bitnami/suitecrm/index.php(52): SugarApplication->execute() suitecrm_1 | #9 {main} suitecrm_1 | thrown in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php on line 443 suitecrm_1 | 172.31.27.215 - - [16/Oct/2023:04:50:52 +0000] "GET /index.php?module=LeadScoring&action=scoring_settings HTTP/1.1" 500 - suitecrm_1 | 172.31.8.68 - - [16/Oct/2023:04:50:58 +0000] "GET / HTTP/1.1" 301 -
a year ago
Even trying to install the Key we get this error
a year ago
Hello
We will check and let you know
Thank You, Brainvire Team
a year ago
This is also what happens you go Admin --> LBL_MANAGE_LEADINGSCORING(Eg. https://xxxx/index.php?module=LeadScoring&action=scoring_settings)
I previously shared it as the 1st post but got malformed due to not adding it as code:-
a year ago
Depending on the solution.
On a side note we will soon be upgrading PHP to v8.1 & v8.2 so please confirm that any solution will also work in the latest PHP versions (v8.1 & v8.2) if it is in fact related to PHP version.
https://www.php.net/supported-versions.php
a year ago
Hello
Yes Plugin was not compatible with PHP 8 version. Send the updated files to your registered Email ID
Thank You, Brainvire Team
a year ago
Thank you for the quick response can confirm this resolves the issue on Admin --> LBL_MANAGE_LEADINGSCORING (Eg. https://xxxx/index.php?module=LeadScoring&action=scoring_settings).
We will do some tests during our trail period and let you know if we have any further questions.
Additionally do you know if this will also support PHP v8.1 & v8.2 as later on we will upgrade to docker image "bitnami/suitecrm:7.14.1"?
a year ago
Hello
Please let us know if you are further facing any issue, we will be happy to help you
Yes this will support PHP v8.1 & v8.2
Thank You, Brainvire Team.
a year ago
Hello
Closing this ticket as the issue is fixed.
Thank You, Brainvire team.