by cyborgsolution

Galleria - Image Gallery for uploading multiple images and viewing them as sliding images gallery

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#5461 - new version

Closed Bug? created by massimo1 Verified Purchase 3 months ago

good morning, I have installed Version 7.14.5 Sugar Version 6.5.25 (Build 344) and I have problems with your photo gallery plug in. Grazie Massimo Pasinato

Screenshot 2024-08-25 alle 10.00.53.png

  1. cyborgsolution member avatar

    cyborgsolution Provider

    3 months ago

    Hello Sorry to hear that you are having issues with plugin after upgrading CRM version. We would need some details about the issue which we have asked you for in an Email sent to you. Please check that and provide the necessary details to analyse and fix the issue.

    Thank you

  2. massimo1 member avatar

    massimo1 Verified Purchase

    3 months ago

    I did not receive any e-mails. The change to version 7.14.5 was made in order to upgrade PHP to version 8.2. Thank you

  3. cyborgsolution member avatar

    cyborgsolution Provider

    3 months ago

    Please check your spam folder or reply to us at [email protected]

    • massimo1 member avatar

      massimo1 Verified Purchase

      3 months ago

      good morning, sorry, but I have no email. Could you please try to send them to [email protected]? Thank you Massimo Pasinato

    • cyborgsolution member avatar

      cyborgsolution Provider

      3 months ago

      Sent a response on that. Please check and reply back.

    • massimo1 member avatar

      massimo1 Verified Purchase

      3 months ago

      Good evening, I confirm that I do not receive emails. Can you please help me with the operation of the gallery? Greetings Massimo Pasinato

    • massimo1 member avatar

      massimo1 Verified Purchase

      3 months ago

      I receive notifications of your replies to the topic without any problems, but I do not receive any further emails from you.

    • cyborgsolution member avatar

      cyborgsolution Provider

      3 months ago

      As mentioned earlier, please send an email to [email protected] so that we can debug the issue.

    • massimo1 member avatar

      massimo1 Verified Purchase

      3 months ago

      OK, e-mail sent

    • cyborgsolution member avatar

      cyborgsolution Provider

      3 months ago

      We have replied to you but your server is rejecting mail delivery, Please provide another method to contact and resovle the issue. You can email us directly at our Email address shared in last reply.

  4. cyborgsolution member avatar

    cyborgsolution Provider

    2 months ago

    The issue was Resolved on the Test Server. Please upgrade your plugin to version 2.3.

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