by Urdhva Tech

Eventbrite SuiteCRM integration brings you an option to synchronize those event and attendee details to SuiteCRM. Great for funneling these new leads or contacts into your post-event marketing campaigns.

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#4429 - can't find credit card details or purchase to check

Closed General Question created by support1 2 years ago

Just received an email that our EventBrite plug-in will renew soon but the email links "your payment information is up to date", "update your payment info" and "My Account -> Purchases" take me to a page https://store.suitecrm.com/ with a red banner "You do not have rights to this member".

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    2 years ago

    Hi, Thank you for reaching out. I have informed the Store regarding the same, They will get back to you.

    Thanks & Regards, Team Urdhva Tech

  2. jason member avatar

    Jason

    2 years ago

    Hi folks,

    Your account with the EventBrite subscription is under you .info email domain instead of this account. If you need to transfer everything under your .info to this account, let me know and I can make that happen.

    Cheers, Jason Eggers The SuiteCRM Store

    • support1 member avatar

      support1

      2 years ago

      Thanks - d'oh! Sorry :) But I've tried a reset and [email protected] and the email hasn't come through (and its not in spam) :(

    • support1 member avatar

      support1

      2 years ago

      Hmm, just tried again - I have it now!

    • jason member avatar

      Jason

      2 years ago

      Great! Thanks for confirming.

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  • "We have now installed this plugin for 2 clients - both giving 5/5 Works perfectly! Syncs our Events and attendees, creating new Contacts and EngageCR..." - t

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