by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#4860 - Unknown error in SOAP call: service died unexpectedly

Closed Bug? created by a year ago

Exception in SugarSoapApi::set_entry: System.Web.Services.Protocols.SoapException: Unknown error in SOAP call: service died unexpectedly em System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) em System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) em WAAPI.SugarCRM.sugarsoap.Vd1rqlPlYkFJg0SQ8gJQ(Object , Object , Object ) em WAAPI.SugarCRM.sugarsoap.set_entry(String session, String module_name, name_value[] name_value_list) em WAAPI.SugarSoapApi.set_entry(String session, String module_name, name_value[] name_value_list) em WAAPI.SugarApi.pdUyXt48yElyk4LewTj(Object , Object , Object , Object ) em WAAPI.SugarApi.DsJGuyxXRF(String , name_value[] )

Anyone can help? When I try to archive an email on an account I get this error.

  1. Implicit member avatar

    Implicit Inc. Provider

    a year ago

    Hi,

    This is a generic SuiteCRM error. It could be a permission issue but not necessarily. You need to look for this error in the server PHP log. It would tell you what is causing it

  2. stbw member avatar

    a year ago

    Hi,

    Should this error say more information?

    PHP Fatal error: Uncaught Error: Using $this when not in object context in /var/www/html/suitecrm/service/v3_1/SugarWebServiceImplv3_1.php:267\nStack trace:\n#0 /var/www/html/suitecrm/include/nusoap/nusoap.php(5437): SugarWebServiceImplv3_1::set_entry('3684b30847c53bd...', 'Emails', Array)\n#1 /var/www/html/suitecrm/include/nusoap/nusoap.php(5054): nusoap_server->invoke_method()\n#2 /var/www/html/suitecrm/service/core/NusoapSoap.php(93): nusoap_server->service('<?xml version="...')\n#3 /var/www/html/suitecrm/service/core/webservice.php(70): NusoapSoap->serve()\n#4 /var/www/html/suitecrm/service/v4_1/soap.php(56): require_once('/var/www/html/s...')\n#5 {main}\n thrown in /var/www/html/suitecrm/service/v3_1/SugarWebServiceImplv3_1.php on line 267

  3. Implicit member avatar

    Implicit Inc. Provider

    a year ago

    Can you please send the full PHP log file and the matching FrontEnd log file to [email protected] You can find FrontEnd log at: C:\ProgramData\Implicit\Implicit FrontEnd\SyncAddinTrace.txt

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