Find Duplicates BEFORE You Save! Instead of waiting until after you enter a new record's information to know if it's a duplicate, know after the first field if you're working on a duplicate. Say NO to redundant data! Improve your SuiteCRM data quality by being prompted of duplicate values while creating new records.
#4748 - I need to press save button twice to save the Account record
Hi, I have applied the duplicate detector to the module Account for checking the name, email, office phone, it cause me need to press the [Save] button twice to save an Account record, I also found there is an error "Uncaught ReferenceError: class_info is not defined" show in the browser console, please help, how to fix, thanks a lot
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a year ago
Hi, anyone can help to solve my issue? it affected the normal operation, thanks
a year ago
Hi, no one answer/support ?
a year ago
Hello,
Sorry I missed your email somehow. We will check and let you know.
Thanks & Regards, Team Urdhva Tech.
a year ago
FYI, if I disable the plugin, no such issue happen, thanks
a year ago
hi, this issue has been posted over one month ago, still no reply for how to fix it, can help?
a year ago
found the error is caused by your code class_info is not defined, and this class_info is called in your dupdetector plugin
Uncaught ReferenceError: class_info is not defined at HTMLInputElement. (index.php?module=Accounts&offset=12&stamp=1680785290047382100&return_module=Accounts&action=EditView&record=5d2905e4-7d33-6132-08fd-63c7a9643664:3344:49) at HTMLBodyElement.dispatch (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:43064) at v.handle (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:41048) at Object.trigger (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:71515) at HTMLInputElement. (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:72110) at Function.each (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:3003) at e..each (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:1481) at e..trigger (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:72086) at HTMLInputElement. (index.php?module=Accounts&offset=12&stamp=1680785290047382100&return_module=Accounts&action=EditView&record=5d2905e4-7d33-6132-08fd-63c7a9643664:3363:68) at Function.each (sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2:3003) (anonymous) @ index.php?module=Accounts&offset=12&stamp=1680785290047382100&return_module=Accounts&action=EditView&record=5d2905e4-7d33-6132-08fd-63c7a9643664:3344 dispatch @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 v.handle @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 trigger @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 (anonymous) @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 each @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 each @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 trigger @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 (anonymous) @ index.php?module=Accounts&offset=12&stamp=1680785290047382100&return_module=Accounts&action=EditView&record=5d2905e4-7d33-6132-08fd-63c7a9643664:3363 each @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 each @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 (anonymous) @ index.php?module=Accounts&offset=12&stamp=1680785290047382100&return_module=Accounts&action=EditView&record=5d2905e4-7d33-6132-08fd-63c7a9643664:3359 setTimeout (async) (anonymous) @ index.php?module=Accounts&offset=12&stamp=1680785290047382100&return_module=Accounts&action=EditView&record=5d2905e4-7d33-6132-08fd-63c7a9643664:3358 dispatch @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2 v.handle @ sugar_grp1_jquery.js?v=UQnrqUXxQTeK-klNqzHOtw:2
a year ago
can help to fix ASAP?