Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#5030 - Suite CRM Outlook plugin not working properly and Auto Archiving
it's giving different error messages - sometime no licenses available and sometime it not showing anything. plug in works with another user perfectly except Auto Archiving
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a year ago
Hi there,
Thank you for getting in touch.
Could you please clarify what version of the plugin you are using?
Thanks, The Outlook Plugin Team
a year ago
Hi,
The version of the plugin that we are using is 4.0.3
a year ago
Hi Ron,
Thank you for letting us know you are on our latest version of the Outlook Plugin.
Could you please confirm you have your Microsoft Azure credentials entered in the Outlook Plugin Config panel within SuiteCRM?
Thanks, The Outlook Plugin Team
a year ago
Hi,
we are not using Microsoft Azure - we are entering the credential for Outlook.
a year ago
Hi Ron,
In order to use the Auto Archive Functionality functionality you will need a Microsoft Azure Account, this is stated in the introduction on the docs page. You will need these settings for the plugin to work correctly and to its full capacity.
We have linked our documentation on how to set up Microsoft Azure.
https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin/auto-archive-functionality
Thanks, The Outlook Plugin Team
a year ago
HI,
I will set this up and update you.