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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#3440 - Outlook plugin V4 (and V3) issues with SecuritySuite (Sugaroutfitters)

Closed Bug? created by mdelfortrie Verified Purchase 3 years ago

Hello,

We are experiencing the following issues when archiving email with attachments from Outlook Desktop (latest version) using V4 and V3

  • Archiving does send both the email and its attachments to SuiteCRM. GOOD
  • The email is processed properly using the SecuritySuite settings. GOOD
  • But, the attachment is NOT using SecuritySuite.

Results: A. only administrators can see the attachment in SuiteCrm B. normal users, regardless of their SecuritySuite rights, can not see the attachment. But they can see the corresponding email

Question: is this a bug or …?

Thanks in advance Maarten

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 years ago

    Hi there,

    I assume you are using the full SecuritySuite plugin?

    Can you confirm what version of SuiteCRM and PHP you are using?

    Thanks, Mac

  2. mdelfortrie member avatar

    mdelfortrie Verified Purchase

    3 years ago

    Hello Mac,

    Thanks for your response. 1. We use the full SecuritySuite plugin 2. SuiteCRM version 7.11.15 3. PHP version: 7.3

    Regards, Maarten

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