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• Email Syncing & Contacts

  Support June 22nd, 2018 @ 9:15 am
  

  BTW: Archiving sent emails automatically does not seem to work either...

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• Unable to load DLL 'tidy.x64.dll'

  Support June 7th, 2018 @ 10:03 am
  

  What's going on on this topic? Just prolonged my subsciption, but if it will not work I will cancel subscription...

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• calendar sync

  Support July 19th, 2017 @ 7:17 pm
  

  Hi,

  exactly the same here.

  Sysnc does not work except for Calendar entries. No contacts sync possible, seems to be the same error message as kent's

  ---- snip --- 2017-07-19 20:41:13,179 | AS | DEBUG | Permissions cache miss 2017-07-19 20:41:13,180 | TS | DEBUG | TaskSyncing SynchroniseAll starting 2017-07-19 20:41:13,180 | TS | DEBUG | Permissions cache miss 2017-07-19 20:41:13,182 | CS | DEBUG | Permissions cache miss 2017-07-19 20:41:13,187 | EM | DEBUG | Auto-Archive iteration started 2017-07-19 20:41:14,636 | CS | WARN | Cannot detect access Contacts/export 2017-07-19 20:41:14,636 | CS | DEBUG | ContactSyncing.SynchroniseAll not synchronising Contacts because export access is denied 2017-07-19 20:41:14,636 | CS | DEBUG | ContactSyncing SynchroniseAll completed 2017-07-19 20:41:15,075 | AS | WARN | Cannot detect access Meetings/export 2017-07-19 20:41:15,076 | AS | DEBUG | AppointmentSyncing.SynchroniseAll not synchronising Meetings because export access is denied --- snap ---

  That's not what I paid for....

  @kent do you still loose plugin settings (license key etc) in outlook?

  Today I lost settings again. Yesterday worked well. Started this morning with 'Key required' error. That sucks...

  --- snip --- 2017-07-18 18:14:34,423 | VSTA_Main | INFO | RepeatingProcess.PrepareShutdownAll: process EM is stopped. 2017-07-18 18:14:34,423 | VSTA_Main | DEBUG | Stopping thread Daemon immediately. 2017-07-18 18:14:34,423 | VSTA_Main | DEBUG | Stopping thread Daemon at end of current iteration. 2017-07-18 18:14:34,423 | VSTA_Main | INFO | RepeatingProcess.PrepareShutdownAll: process Daemon is stopped. 2017-07-18 18:14:34,423 | VSTA_Main | DEBUG | ShutdownProcesses: complete 2017-07-18 18:14:34,927 | VSTA_Main | WARN | Tried calling 'logout' with parameter '{ session = t6kbd4ukqgu7b6vsa2j7met7k3 }', timeout is 300000ms 2017-07-18 18:14:34,929 | VSTA_Main | ERROR | Failed calling 'logout' SuiteCRMClient.CrmServerErrorException: CRM Server error 11 (Invalid Session ID): The session ID is invalid bei SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse) bei SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput) Data:System.Collections.ListDictionaryInternal HResult:-2146233088 2017-07-18 18:14:34,929 | VSTA_Main | ERROR | Log out error SuiteCRMClient.CrmServerErrorException: CRM Server error 11 (Invalid Session ID): The session ID is invalid bei SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse) bei SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput) bei SuiteCRMClient.UserSession.LogOut() Data:System.Collections.ListDictionaryInternal HResult:-2146233088 2017-07-18 18:14:34,929 | VSTA_Main | DEBUG | ThisAddIn.DisposeOf: Disposing of AppointmentSyncing 2017-07-18 18:14:34,929 | VSTA_Main | DEBUG | ThisAddIn.DisposeOf: Disposing of ContactSyncing 2017-07-18 18:14:34,930 | VSTA_Main | DEBUG | ThisAddIn.DisposeOf: Disposing of TaskSyncing

  2017-07-18 18:14:34,930 | VSTA_Main | INFO | ThisAddIn_Quit: shutdown complete.

  SuiteCRM Outlook Add-In v3.0.5.0 in Outlook version 16.0.0.8229 Auto-archiving: off

  Logging level: Error

  2017-07-19 08:25:44,382 | Background | ERROR | Failed to connect to licence server because ProtocolError System.Net.WebException: Der Remoteserver hat einen Fehler zurückgegeben: (400) Ungültige Anforderung. bei System.Net.HttpWebRequest.GetResponse() bei SuiteCRMAddIn.BusinessLogic.LicenceValidationHelper.Validate() Data:System.Collections.ListDictionaryInternal HResult:-2146233079 2017-07-19 08:25:44,390 | Background | ERROR | Licence server responded "Key is required." 2017-07-19 08:29:52,380 | VSTA_Main | ERROR | Auto-archiving: ON 2017-07-19 08:29:52,380 | VSTA_Main | ERROR | Logging level: Error --- snap ---

  regards Olaf

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