by Verity Infotech

The Jira Service Desk add-on integrates the best of Jira’s collaborative ITSM software for rapid service delivery with your SuiteCRM platform. Your business can work more competently with Jira Service Desk Issues, Customers, Comments and Organizations synced to SuiteCRM.

Includes a 30 day guarantee
Try it Now

Admin Guide

API Configuration in CRM

Goto the admin panel and you will find the Jira ServiceDesk Integration section. Then click on API Configuration and enter the details as below image.

JiraServiceDesk Registered Email - Email you used for register the account.

AdminConfig.png

[ Create API Token and Webhook Settings at your Atlassian account ]

1. API Token

Copy API Token from Atlassian Account portal and enter here. Click on the link for Create API Token - JiraServiceDesk

2. Webhook at JiraServiceDesk

Configure using this link

For support or any questions: Email us at [email protected] Skype - [email protected]

Saving Comment Saving Comment...